SVC / VOICE

VoIP Guardian

A modern cloud phone system that replaces old phone lines and aging systems. Calls follow your team — desk phone, mobile app or computer — and everything is managed from a simple online portal, by you or by us.

CALL FLOW · EXAMPLELIVE
INBOUND029 XXXX XXXX
CALL MENUPRESS 1 · SALES
RING GROUP3 PHONES
NO ANSWER→ MOBILE APP
RECORDINGENABLED

Features

Everything a modern phone system should do

Whether you're a two-person office or a business with multiple sites, VoIP Guardian gives you the features of a big-company phone system without the big-company price tag.

ROUTING

Call menus

"Press 1 for sales, 2 for support" — professional call menus that send callers to the right team first time, with opening hours and holiday settings built in.

TEAMS

Ring groups

Ring whole teams together or one after another, with automatic fallback to mobiles or voicemail so no call goes unanswered.

RECORDS

Call recording

Record calls automatically with secure storage and easy playback — great for training, resolving disputes and keeping records.

MOBILITY

Mobile & desktop apps

Your work number in your pocket. Make and take business calls from your mobile or laptop, showing your company number every time.

HARDWARE

Ready-to-use desk phones

Quality desk phones arrive already set up. Plug them into your network and start making calls — no installation visit needed.

INSIGHT

Call reporting

See call volumes, missed calls and answer times at a glance, so you know how well your business handles its phones.

The portal

Manage everything online

Add users, change your call menu, update opening hours, listen to recordings and manage your numbers — all from one simple online portal, whenever it suits you. No waiting on hold to make an everyday change.

Prefer us to handle it? Just call or email our UK support team and we'll make the change for you, usually the same day.

  • Add or remove users in minutes
  • Change call routing and opening hours yourself
  • Instant access to call recordings and history
  • Manage your numbers and caller display
  • Clear per-user pricing on one monthly bill

Numbers & porting

Keep your numbers. Lose the hassle.

Your phone number is part of your business identity. We transfer your existing numbers over to VoIP Guardian on a planned date that suits you — so the switch happens around your business, not the other way round. New local and national numbers are available too.

ItemDetail
Number transfersHandled for you, with a planned switch date
New numbersLocal (01/02), national (03), memorable options
Old phone linesFull upgrade path ahead of the UK landline switch-off
Caller displayShow your main business number from any device

See VoIP Guardian in action

Tell us how many people need a phone and how your calls should work — we'll price it and show you round.

Get a quote